Returns & Shipping

We deliver prints within Australia, New Zealand and worldwide using reputable shipping enterprises who are able to provide the best service to a particular location. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Under normal conditions orders are dispatched within 2 business days. Shipping times are estimated at between 3-7 business days depending on your location in Australia or New Zealand. Overseas shipping to other countries may take longer. From time to time we will run free shipping promotions.

If these shipping or production times are impacted by Covid-19 restrictions we will attempt to inform you [at the earliest time manageable] about your delivery date. With Limited Edition prints we do not normally refund if you simply change your mind or make a wrong decision. However, if the items are faulty, have been incorrectly described, differ to the product purchased or do not perform as advertised we will offer a refund or re-print of the painting.

For canvas only[non-framed] purchases, the item will arrive in a dent-resistant tube. Upon delivery please take care in unrolling the paper and we recommend getting the art to your framer as soon as possible, We have a 10-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sibj.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@sibj.com.au.

Pricing and Transaction Currency

All transactions are processed in Australian Dollars (e.g. AUD $ 100.00). All of the Prices are in Australian dollars (AUD) and include GST (Goods and Service taxes) as of 10%. Product prices are regularly updated when a price change is received from our suppliers. We reserve the right, to refuse or cancel any order. In such event your sole recourse shall. be the return of amounts paid by you related to such order (if any).